If for any reason at all that you want to return something, you can do so within 14 days of receipt of the item in question.

Items must be unworn and in a saleable condition with all original swing tags attached.

Please can you be sure to include your Returns Form with all the relevant information to assist us with processing the return.

Should the return fall outside the 14 days returns period we can offer you an exchange or alternately a store credit that can be used on a future order.

Please note, if you return a parcel through your own couriers, postage charges for returning goods back to us are your responsibility, we strongly recommend you ask for a proof of postage in case the parcel goes missing on its way back to us.

When the parcel is delivered, we strive to pass them through quality control and process them within 7 days.

Once it has been processed an email will be automatically generated and sent to the email you used for the purchase as usual.

Taxes and Duties

We now offer Duty Paid and Landed Prices outside of the EU. At checkout we will calculate these costs and you will be able to pre-pay these at checkout if you wish.If you choose not to pay these taxes etc you may be asked to pay these once your order arrives in the delivery country. Import taxes and taxes vary from country to country and they depend on the value of your order.If in doubt please consult your country’s governmental or national import office website for further information.

If an item is returned to us for a refund, sales, customs and duties can be claimed back by contacting your local authority.